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Home > FAQ

Frequently asked questions about Planet Bakery's baklava
 
Can I cancel my order?  by 
Can I cancel my order? Yes. Simply send an Email to: solutions@planetbakery.com prior to shipping confirmation and we will gladly cancel. Please include your order number, name, and telephone number. A canceled order confirmation will be sent via email and should be retained for your records. Once we ship confirm your order, you cannot cancel.
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Can you accommodate large functions such as weddings or showers?  by 
Can you accommodate large functions such as weddings or showers? Yes we can. We recommend that you visit our contact us page for your specific needs and a representative will follow up with the details.
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Do I have to register?  by 
Do I have to register? Do I have to register? Yes you do have to register. However, if you do this it will save you time next time you order from Planet Bakey.
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Do you offer expedite shipping options?  by 
Do you offer expedite shipping options other than the FREE Ground Service? Yes we do. This option is offered during the checkout process where you can select the shipping type of your choice. Should you change your mind later, and wish to upgrade your shipping options, visit our contact us page and use the form provided. Please include your order number for prompt response.
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Do you sell wholesale?  by 

Do you sell wholesale? Yes we do. We offer flexible terms and low barrier to entry because we want you to succeed.  We're confident that your customers will love our baklava products and our partnership will continue to grow.  We also offer private label opportunities which can be discussed in detail. 

Visit our contact us page provide as much information as possible including the nature of your business and a customer representative will contact you.
 

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What is Fillo Dough?  by 
What is Fillo Dough? Fillo is a thin tissue paper like dough. Baked to perfection, it becomes extremely brittle. Layers upon layers of fillo stacked nicely add strength to it's structure.
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